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MASTERCLASS

SALES MASTERY: SELL SMARTER, NOT HARDER

FOR EMPLOYEES OF ALL LEVELS, PARTICULARLY THOSE IN SALES, CUSTOMER SERVICE AND BUSINESS DEVELOPMENT
Date

26 November, 2024

Venue
Klang Valley Area
Time
09:00 AM - 05:00 PM
MYR 650 / PAX
FULLY HRDC CLAIMABLE
REGISTER NOW VIA HRDCREGISTER NOW VIA CARD PAYMENT

     TRAINER     

AZRIL ASWAD ROSLI

DIRECTOR OF BUSINESS DEVELOPMENT | SALES CATALYST | EXECUTIVE COACH

Azril, a seasoned professional with a Bachelor of Arts in International Business and Management from Northwood University, Michigan, has honed his expertise over 15 years of experience across diverse industries. His impressive track record includes senior roles at renowned organizations like Wealth Vantage Advisory and the Finance Accreditation Agency (Bank Negara), where he spearheaded strategic initiatives and consistently exceeded expectations.

Azril’s unique blend of academic excellence, practical experience, and a genuine commitment to professional development sets him apart. His consulting and coaching have transformed countless executives and teams into high-performing sales organizations. Whether you’re looking to enhance your sales skills, develop effective business strategies, or master the art of negotiation, Azril’s expertise is invaluable.

As the Director of Business Development at Leaderonomics, Azril continues to inspire and mentor future leaders. His unwavering dedication to excellence and his ability to drive sustainable growth make him a true visionary in the field of sales and business development.

IN TODAY’S COMPETITIVE BUSINESS LANDSCAPE, MASTERING THE ART OF SALES IS NO LONGER JUST A SKILL FOR FRONTLINE PROFESSIONALS; IT’S A CRITICAL COMPETENCY FOR LEADERS AT ALL LEVELS. AS ORGANIZATIONS STRIVE TO NAVIGATE MARKET DISRUPTIONS, BUILD CUSTOMER LOYALTY, AND DRIVE REVENUE GROWTH, THE ABILITY TO EFFECTIVELY COMMUNICATE VALUE, NEGOTIATE DEALS, AND CLOSE SALES BECOMES INCREASINGLY ESSENTIAL.

SALES MASTERY EMPOWERS LEADERS TO INSPIRE THEIR TEAMS, FOSTER A CUSTOMER-CENTRIC CULTURE, AND MAKE INFORMED DECISIONS THAT DIRECTLY IMPACT THE BOTTOM LINE. BY UNDERSTANDING THE INTRICACIES OF THE SALES PROCESS, LEADERS CAN IDENTIFY OPPORTUNITIES, OVERCOME CHALLENGES, AND ULTIMATELY ACHIEVE ORGANIZATIONAL SUCCESS.

Programme Objective 

At the end of the programme, participants should be able to:
  • Develop a servant leadership mindset, prioritizing the needs of clients over personal gain.
  • Master the art of active listening and empathetic communication to build trust and rapport.
  • Understand the power of intuition and gut feeling in effective sales interactions.
  • Learn to frame conversations effectively and handle objections with confidence with proven methods.
  • Establish measurable goals and track progress to drive continuous improvement.

Programme Outline

Time

Session

8:30 am to 9:00 am

Registration

9:00 am to 9:15 am

Introduction and Icebreaker

9:15 am to 10:15 am

Mindset Shift from Selling to Serving

10:15 am to 10:30 am

Morning Break

10:30 am to 11:15 am

Framing Conversations: Establishing Trust

11:15 am to 12:00 am

Active Listening and Asking the Right Questions

12:00 am to 1:00 pm

Lunch Break

1:00 pm to 2:00 pm

Understanding and Managing Objections

2:00 pm to 2:45 pm

The Power of Measurable Goals

2:45 pm to 3:00 pm

Afternoon Break

3:00 pm to 3:45 pm

Group Discussion and Case Studies

3:45 pm to 4:45 pm

Role-Playing Exercises

4:45 pm - 5:00 pm

QNA & Closing