Change Enablement
Carol Wong started her career in consulting with Ernst & Young (EY) in 1988 and she decided to opt for early retirement from the EY partnership end of 2011. She has over 23 years of experience in business consulting and advisory services in complex project and change management and business process transformation management, performance management, advanced budgeting and advanced cost management projects, and strategy planning, market and industry studies in both public and private sector.
During her career in EY, she has assisted EY Asia Pacific regional management in the management and operations of business consulting division that involved financial management and resource management. In 2008, Carol assisted EY Asia Pacific regional management in the set up and operations of EY advisory services in Shanghai office.
Carol’s foray into innovation management started in 2012 when she joined Agensi Inovasi Malaysia (AIM) where she was responsible in the introduction of the International Baccalaureate (IB) program for implementation at all public schools, and development of 21st Century Skills and Competencies framework. Carol was also appointed as the Chief Executive Officer leading the set up and management of Genovasi, an institution with programs focused on the cultivation of innovation competencies through the adoption of design-driven innovation process (i.e. Design Thinking methods), a human-centered approach to innovation. She took less than six months to operationalize the concept of setting up Malaysia’s pioneer Design Thinking School by early 2013.
Carol continues to facilitate workshops with experienced entrepreneurs and corporate executives in generating and validating new ideas that aim at redesigning customer or user experience using the human-centered approach to innovation process.
Carol believes in instilling authentic human values as part of personal and organisational DNA in order to continuously inspire, engage and empower self and others.
She specialises in Change enablement through structured innovation management approach
